Emergency Lockouts · Burlington
Seized & Jammed Lock Opening
You are inside, the deadbolt is thrown, and the thumb-turn will not budge. It moved a little last week with some effort.
Call now · open 24/7(289) 816-4986In plain words
Most seized locks can be saved, and keeping your existing hardware is the aim. A cylinder that has stopped turning is usually recoverable with cleaning and fresh internal parts. A failed tailpiece is a small component swapped without touching the rest of the lock. A bolt bound by the door needs adjustment, not new hardware. Replacement is the answer for a plug or shell that is worn, damaged or hollowed out by corrosion beyond what cleaning and parts can fix, and then the new cylinder is matched to your keyway and finish and, where possible, keyed to the key already in your pocket.
How the visit goesThe key slides all the way in, exactly as it has for years, and then refuses to turn in either direction. Yesterday it needed a small wiggle. This morning it feels set in concrete, and pushing harder only makes the key flex.
Seized & Jammed Lock Opening · Burlington
How the visit goes
- 1
Strike plate, bolt pocket and seal
The frame side gets as much attention as the door side. The locksmith looks at where the bolt meets the strike plate: scuff marks on the plate's edge, a bolt pocket shallower than the roughly twenty-five millimetres a deadbolt needs, paint or filler that has crept into the pocket, and weatherstripping thick enough to hold the door proud of the frame. A dab of chalk on the bolt end shows exactly where it lands. These findings explain a lock that works with the door open and jams when it is shut, and they point to a chisel, a screwdriver and a strike adjustment rather than to anything inside the cylinder.
- 2
Freeing a seized cylinder without forcing it
A plug that will not turn is coaxed, not wrenched. The locksmith flushes the keyway with an electronic contact cleaner to lift out grit and old residue, then applies a penetrating lubricant sparingly, since too much simply carries dirt deeper. The key is worked in small movements, in and out and a few degrees each way, letting the pins settle back into their stacks. If the cylinder cap has loosened, it is snugged so the plug sits square. As the plug begins to move, tension is kept light so nothing inside is bent. Once the door is open, the cylinder is removed for proper cleaning rather than left with lubricant masking the wear.
- 3
A lock that turns with two fingers
You leave with a lock that operates the way it did when it was new: the key seats fully, the plug turns without a wiggle, the bolt throws and retracts through its whole travel, and the door closes and locks without a shoulder. The locksmith has cycled it from both sides and with every key, and has shown you where the trouble was, whether that was a gritty keyway, a broken tailpiece or a strike plate a few millimetres out. If you had a habit of lifting the door or pulling it toward you to lock it, that habit is now retired.
In the van
- Strike plate and hinge shims
- Electronic contact cleaner
- Replacement cylinder
- Cylinder springs, pins and cap
- Penetrating lubricant
What affects the quote
- 1
Which part is jammed
A bolt pinned by the door, a cylinder clogged with grit and a broken tailpiece are three different jobs with three different amounts of work, and the quote follows the diagnosis rather than the symptom.
- 2
Cutting fresh keys
If a worn key was part of the trouble, keys cut from the code or a fresh master are counted individually, so say how many the household or staff need.
- 3
Inside door or outside door
A jammed bedroom or office privacy lock is generally a lighter job than a weather-exposed exterior deadbolt, and a mortise lock on an interior door sits between the two.
Same fees day, night or weekend.
Seized & Jammed Lock Opening: questions
Why do locks jam more in winter?
Two reasons meet in the same season. Freeze-thaw weather sends meltwater into the keyway by day and freezes it by night, and cold thickens any old grease or oil that has been sprayed into the pins. At the same time dry, heated indoor air shrinks wood doors so bolts move in their pockets. Doors on the shaded or windward side get the worst of it. A dry lubricant, a keyhole cover and a check of the strike after the first hard frost take care of most of it.
My key turns all the way round but the bolt stays put. What has broken?
The key and cylinder are doing their job; the bar behind the cylinder that drives the bolt, called the tailpiece or cam, has broken, slipped or twisted out of engagement. It is a small part. The locksmith retracts the bolt through the mechanism or removes the cylinder to reach it, then fits a tailpiece of the right length and profile. Your cylinder and keys are unchanged afterwards.
The lever on our shop door goes down but the latch does not pull back. Is that a lock problem?
It usually points to the mortise case rather than the cylinder, and it is a common complaint on commercial doors. Inside the case a return spring, a worn hub, or another part of the latch's drive path can have failed, so the lever moves without driving the latch. The locksmith gets the door open, draws the case out of the door edge, replaces the worn part, cleans and greases the contact points and refits everything, then tests lever, key and thumb-turn together.
Lockout Services
EmergencyHome Lockout ServiceYou reached the front step with the groceries, patted every pocket twice, and the house key is simply not there.
EmergencyBusiness Lockout ServiceYou signed the lease on the unit last week and the landlord handed over possession, but the previous tenant's locks are still on…
EmergencyBroken Key ExtractionThe apartment key snapped mid-turn, leaving the cylinder twisted halfway between locked and open.
EmergencyBreak-In Damage Lock RepairYou came home to find the front door standing open.
EmergencyLost Keys — Same-Visit RekeyYou were shovelling the driveway after dark and the ring must have slid out of your coat pocket somewhere under a metre of snow.
Seized & Jammed Lock Opening near you
Halton, Ontario
Burlington information
- Town
- Burlington, Halton, Ontario
- In business
- 16 years
- Hours
- Open 24/7 · nights, weekends and holidays, same fees
- Phone
- (289) 816-4986
- Visits
- On-site assessment preferred. Request a visit or call.
What the census means at the door
47%
Homes of every age. About 47% of homes in Burlington were built in 1980 or earlier, according to the 2021 Census.
In neighbourhoods with a mix of older and newer homes, the finishes on the doors vary widely: aged brass, satin nickel, matte black. A locksmith serving such an area keeps a range of finishes so replacement hardware suits each house.
50%
A mix of homes. Single-detached houses make up about 50% of homes in Burlington (2021 Census).
Where housing is mixed, the same street can hold a solid wood front door, a steel townhouse door and a metal-clad suite door. A locksmith fits each with hardware suited to its construction, so every neighbour ends up with a door that locks properly.
Open 24/7
Request a visit
You are inside, the deadbolt is thrown, and the thumb-turn will not budge.
Call now · open 24/7(289) 816-4986- On-site assessment preferred
- Same fees day, night or weekend
- 16 years in business