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Two people exchanging a key at an open front door, with a disassembled lock cylinder and small parts arranged on a cloth nearby. — Lost Keys — Same-Visit Rekey, Mountain Gardens

Emergency Lockouts · Mountain Gardens

Lost Keys — Same-Visit Rekey in Mountain Gardens

You were shovelling the driveway after dark and the ring must have slid out of your coat pocket somewhere under a metre of snow. You have raked the whole bank with a flashlight.

Call now · open 24/7(289) 816-4986

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In plain words

How much a lost key matters depends on what was lost with it. A ring that dropped into a lake on a canoe trip tells nobody where it fits, so the rekey is a tidy precaution. A ring taken with a wallet or bag that carried your address is a different story: someone now holds both the key and the door it opens, and the rekey comes first. The locksmith asks about this on the phone, says plainly which situation you are in, and schedules the visit accordingly. The work is the same either way, and so is the outcome: a key nobody else has.

Sound familiar?

Your purse was taken from the back of a chair at a restaurant. The cards can be cancelled by phone tonight, but the house keys were in the side pocket beside a driver's licence that shows exactly where those keys fit.

How the visit goes

Lost Keys — Same-Visit Rekey · Mountain Gardens

How the visit goes

Technician with a yellow cordless drill and thin screwdriver bit fastening a brass-colored lock plate on a dark paneled front door. — Mountain Gardens
  1. 1

    Can all these doors share one key?

    With the cylinders read, the locksmith can say whether the whole property can live on one key. Cylinders from the same keyway family accept the same blank, so they can be pinned to the same combination. Where the front door is one family and the garage entry another, the choice is to keep two keys or swap one cylinder for a compatible one during the visit. Five-pin and six-pin cylinders, and homeowner-rekeyable types, each have their own limits on what they can be matched to. A minute of comparing keyways before the work begins is what makes a single ring possible afterwards rather than a near miss.

  2. 2

    Removing the cylinder without disturbing the door

    Each cylinder comes off in the way its lock allows, and the door itself is never cut or drilled. A knob or lever lock releases its cylinder once the knob is slipped off its spindle and a retaining clip or cap is eased back. A deadbolt cylinder comes out when the interior thumb-turn assembly is unscrewed and the housing lifts away. A mortise cylinder in an older door backs out after its small set screw is loosened, and a rim cylinder on a night latch unscrews from its back plate. Each piece is set aside with its own screws so the door goes back together exactly as it was.

  3. 3

    When to think about rekeying again

    Rekeying is a repeatable act, and after this visit you know what triggers it. Moving into a new home, because previous occupants and their helpers may hold copies. A contractor or tenant leaving without handing a key back. A separation or a change of roommates. A ring lost with anything that names your address. Manufacturers list exactly these moments, and a household that treats them as routine stays in control of its doors for decades with the same hardware. The locks on the door today can be repinned many more times; only the small pins and the keys change each time.

In the van

  • Code key machine
  • Rekeying pin kit
  • Key blanks in common keyways
  • Key tags and a key register
  • Dry graphite or PTFE lubricant

What affects the quote

  1. 1

    Number of keys cut

    New keys are cut on site and counted individually. Two for a couple or six for a household with teenagers and a sitter: name the number and the quote reflects it.

  2. 2

    Whether the doors can share one key as they are

    Cylinders from the same keyway family are pinned alike with no extra parts. A door from a different family needs a compatible cylinder swapped in if you want a single key, and that part is quoted separately.

  3. 3

    Getting to each cylinder

    Doors spread across a large lot, a suite up several flights behind a locked lobby, or a gated property with a padlock at the road add walking and waiting time that the quote allows for.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

(289) 816-4986

Lost Keys — Same-Visit Rekey: questions

Advice · (289) 816-4986

My key fell in the snow in my own yard. Do I still need to rekey?

It is your call, and it is a reasonable one either way. A key lost on your own property is unlikely to be picked up by a stranger, but it will surface in the spring thaw, and until then you are trusting a guess about where it lies. Many households rekey anyway for the certainty, and because the visit also lets them put every door on one key while the locksmith is there.

My lock is the homeowner-rekeyable type but the working key is lost. Can it still be reset?

Yes. Those cylinders let an owner change the key with a small learn tool, but only while a working key is in hand. Without one, a design such as Kwikset SmartKey is removed and placed in its own reset fixture, returning it to a blank state; other cylinder types are rekeyed by their own method instead. A new key is then set and the lock goes back on. It is a few extra minutes rather than a replacement.

Do I need to be there for the whole visit?

An authorised adult should be present at the start, for identification and to agree the list of doors and the number of keys, and at the end, to test every key and take the count. In between, the work happens at the doors and on the van, so you are free to get on with your day inside. A property manager or a family member with your authorisation can stand in if you cannot be there.

Halton, Ontario

Mountain Gardens information

Town
Mountain Gardens, Halton, Ontario
In business
16 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

47%

Homes of every age. About 47% of homes in Burlington were built in 1980 or earlier, according to the 2021 Census.

Mixed housing stock keeps a locksmith versatile. A morning might be a heritage mortise lock rebuilt and an afternoon a smart lock paired to a phone on a steel door. The same care goes into both, with tools and parts for each.

50%

A mix of homes. Single-detached houses make up about 50% of homes in Burlington (2021 Census).

Where the housing is mixed, expectations about what can be changed differ. A homeowner in a house decides everything; a condo owner works within house rules on the outer face. The locksmith knows which conversation to have at which door.

Source: Statistics Canada, 2021 Census of Population

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Open 24/7

Request a visit

You were shovelling the driveway after dark and the ring must have slid out of your coat pocket somewhere under a metre of snow.

Call now · open 24/7(289) 816-4986
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 16 years in business